This Refund Policy explains the terms under which refunds are handled for classes offered on this platform by the Teacher (www.softict.lk). By enrolling in a class, students agree to this policy.
Refunds are granted solely at the discretion of the Teacher. Refund eligibility may depend on factors including:
Refunds will generally not be provided in cases of:
To request a refund, students must contact the Teacher directly using the communication channels provided on the Platform. The request should include:
The Teacher will review the request and respond within a reasonable time frame.
Approved refunds will be issued through the same payment method used for the original transaction unless otherwise agreed with the Teacher.
In some cases, the Teacher may offer partial refunds depending on usage, progress, or completed materials. This is entirely at the Teacher’s discretion.
The Teacher reserves the right to update or modify this Refund Policy at any time. Students will be notified of major changes through the Platform.
For any questions or concerns regarding refunds, students should contact the Teacher directly through the Platform’s communication channels.